How would this process look if we were to play it out in a team meeting? What is each party’s vviewpoint (seek to understand all sides of the issue) 4. (Develop a specific, time-bound action plan.) Remember, conflict can be beneficial.
I’ve observed that it’s common for developers to see a difficult circumstance as a win-lose, lose-win, or worse yet, a lose-lose proposition.
These situations can seem scary, but they can also provide a great opportunity to grow a relationship.
To the contrary, those differences have the potential to elevate organizations to the next level of performance. More important than the mere existence of conflict is how that conflict is handled.
So how can conflict be resolved so that teams or organizations are productive and successful? The key is shifting the focus from defeating each other to defeating the challenge in such a way that everyone benefits, and in order for everyone to win. Although this step can be difficult, acknowledging the conflict will inspire a sense of relief.
In my experience, people remember how adversity was handled, not that it occurred.
The ticket to discovering a win-win involves stepping outside of the situation, having empathy for the other party, and using the same creative problem-solving skills that make you a top developer. Many of these situations happen so quickly that we miss them.
The final step in this process is to outline what each party is responsible for and how they will meet those obligations.
This action plan should be formulated in writing so that each party is able to be accountable for their parts of the plan.
Two people may receive the same outcome in measurable terms, say , but for one side that may be a loss, while for the other it is a win.
In other words, expectations determine one's perception of any given result.